Refund policy

Return & Refund Policy

Your satisfaction matters to us. Please read our policy carefully before reaching out.

Return Window

You have 7 days from the date of delivery to request a return. Requests made after this period will not be accepted.

Eligible Returns

We accept returns under the following circumstances:

  • The item arrived damaged or defective
  • You received the wrong item
  • The item is unused and in its original packaging

Please note: We do not accept returns for change of mind once the order has been delivered.

Non-Returnable Items

The following items are not eligible for return:

  • Items that have been used or washed
  • Items without original packaging
  • Items returned after 7 days of delivery

How to Request a Return

Contact us within 7 days of delivery with your order details and clear photos of the issue:

Our team will review your request and get back to you as soon as possible.

Refund Process

As we operate on a Cash on Delivery basis, approved refunds are issued as store credit or bank transfer within 5-7 business days after we receive and inspect the returned item.